Price Promise 2018-01-24T18:43:34+00:00

At The Shave Ice Company, we’re committed to bringing you top-quality products at the best prices. We monitor our competitors’ websites to make sure we deliver on this promise.If you do find the product you want cheaper from another EU retailer, we’ll always do our best to match it.

Getting a price match is simple. Just call customer services on +44(0)7494962960 or email with ‘Shave Ice price match’ in the subject line. We’ll check the price and if it meets our terms and conditions, we’ll get back to you with our price match offer.

Terms and conditions

Qualifying products

  • The competitor must be selling a similar product.
  • The product must be in stock on the competitor’s site.
  • The delivery time frame must be the same as ours.
  • Any competitor’s delivery charges will be factored into our offer.
  • The product must be from a EU retailer.
  • The product must not be on an auction website, e.g. eBay.
  • The product must not be in conjunction with a competitor’s promotion, e.g. a buy one get one free deal, or a discount given by using the competitor’s voucher.
  • We will try to match a competitor’s price, but we cannot guarantee it. The final decision will be made by The Shave Ice Company Ltd.
  • We will not price match products through a finance payment method if repayments and rates are higher than The Shave Ice Company Ltd RRP or our own Finance terms.
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